Become nervous interviewers during interviews

Application - master the telephone interview with confidence

More and more HR managers use the telephone interview as the first instance of an application process. While the company can simply separate the wheat from the chaff here, the telephone conversation can easily become an insurmountable hurdle for the applicant. Anyone who fails here because of a lack of preparation or due to exaggerated carelessness is blocking the chance of a personal interview. It is very easy to show sovereignty.

Therefore, an applicant should prepare especially for a telephone interview. "The biggest handicap in telephone interviews is the lack of body language," says Dr. Albrecht Müllerschön, personal coach and owner of the management consultancy of the same name. "The visual communication level cannot be easily replaced, so it is important to be as specific and detailed as possible on the phone and not get into a chat."
The interviewee feels confident who knows what he is talking about. This is achieved above all by specifying a in writing Conversation structure. Which points of my own résumé should be addressed, do I have all the relevant information about the company and how do I answer the mandatory question about my strengths and weaknesses.

Conducting a telephone interview in a calm voice is the first step towards a successful application
In addition, of course, your own Application documents be close at hand so that all names and dates are always at hand. Orientation towards a written conversation guide also helps if the conversation threatens to slip away or does not take the turn you want. "By asking questions such as may I ask? Or summarizing what has been said so far, it is not so easy to take the conversation out of your hands," advises Dr. Müller beautiful. And if you are inhibited by too much nervousness, you can also verbalize that easily. With sentences like "I'm very nervous right now, I can't really explain myself", your own insecurity usually evaporates by itself.

Because opinions and social competence are difficult to evaluate on the phone, the telephone interview is primarily about tapping into technical competence. Does the information in the application letter match the oral statements, what motivates the applicant for the new job and what about the announced foreign language skills? Since very few applicants state the required salary expectations in the cover letter, HR managers also use the telephone interview to clarify this point in advance.
"Then you shouldn't make demands, but formulate your expectations clearly and confidently," says Dr. Müller beautiful. "And of course stay realistic."

The effect of the voice influences the interlocutor
The voice and the language are the applicant's figurehead in the telephone interview, they definitely generate a certain fantasy in the other person, because our brain completes the voice that is heard Overall picture. It is therefore important to be aware of the effects of different ways of speaking. In order to appear authentic, one should speak clearly and simply and calmly formulate it a little more slowly than in a personal conversation, as over the phone high-speed speakers are usually incomprehensible. In addition, one should not be afraid of breaks, answers are rated according to content relevance and not according to speed. Here it helps to breathe in and out calmly before the sentence, to breathe in the "thought", so to speak, before answering.

Those who have little experience with the telephone interview may practice with a friend or record themselves on tape. For the phone appointment itself, of course, everyone has to external conditions correct: It is best to wear casual clothing, a quiet, closed room and a sitting posture as if you were sitting across from the interviewer. Do not let yourself into a spontaneous interview on inappropriate occasions, but make a new appointment with a "white lie". Because between the door and the hinge or with a tight voice in the office, you quickly get into a half-hearted chat and miss the opportunity of a "real" job interview.
By Manuel Boecker